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We offer world class, efficient, timely and proactive day-to-day services through our own well experienced staff rather than sub-contracting to an outside supplier with an exception of commodity or specialist service such as manned guarding, cleaning, cafeteria, electro-mechanical maintenance and transport.  This will give us better control and flexibility to multi-skill and or multi-task our people without the barriers of subcontracting limitation and overall service ownership


We offer complete facility management services, including operational management (facility related services, maintenance, construction management and regulatory compliance); business support services; purchasing management (procurement and contact administration).

Administrative Support Services.
Housekeeping services
Security services
Electromechanical Maintenance
Guesthouse Maintenance
Event Management
   



Some of the Why Excetra of our services to the clients include:

 

Our Specialized Services :

Our range of services allows us to approach your challenges holistically rather than from a point solutions perspective.   We can find savings opportunities through our knowledge of end-to-end processes. (SLA item)
Practical experience of our staff in each function will help us understand every client’s unique requirements and offer recommendations based upon our practical experience and proven methodologies, not just theory
Brain storming exercises are conducted amongst the teams on a regular basis to discuss new ideas to resolve any facility related challenges in a quick turn around time
Working as an extension of the client team, our team is available to client on 24x7 basis, as a true out sourcing partner rather than out tasked service vendor.
   

 List of services provided by Excetra


FACILITY MANAGEMENT


 

Services

Scope of work

01

Management of Housekeeping facilities

Upkeep of office by regular cleaning and maintenance

02

Pest Control Solutions

General pest control, rodent control, carpet treatment, anti termite and borer treatment, etc.,

03

Electro-mechanical maintenance

24x7x365 operations and maintenance support of all electro-mechanical installation of DG Sets, Electrical panels. UPS, Lifts, Pumps etc.

04

HVAC

Operation and maintenance of Ac units, chillers, cooling towers, AHUs, etc.,

05

Access Control System

Periodical maintenance & testing of access control panels and locks.

06

Security Services

Deployment of Security personal and to have robust security process in the place to protect men and material of clients

07

Safety and Fire fighting

Regular fire fighting drills/training and to have a robust process of emergency evacuation and disaster recovery plan

08

Front Office Management

Managing reception, handling EPABX, distribution of mails/faxes, notice board management, key management, etc.

09

Administration Assistant

Interaction with the clients Admin personal to take care of day-to-day mundane admin activities and invoice processing.

10

Landscape Management

Deployment of landscape professional to maintain and manage office landscape and indoors plants.

11

Dining coordination

Evaluate and identify suitable catering agency based on clients needs and to maintain the standards by regular employee feedback mechanism

12

Transport coordination

Evaluate and identify suitable transport vendor and to create an efficient transport process for safe and timely commute of employees.

Our primary objective is to work as an extension of the client team and bring in value efficiency to a client facility through intrinsic knowledge, robust systems, efficient vendor management which ultimately leads to complete user satisfaction, cost efficiency and best practices always.



 

 
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